Refund policy
We offer a 30-day refund policy.
If you are not satisfied with your purchase, please contact us at meowtool67@gmail.com within 30 days after receiving your item.
Please do not return any items without contacting us first.
Depending on the situation, we may offer:
- A replacement
- A full or partial refund
- Instructions for return (if required)
In most cases, return shipping is not required.
If your item is defective, damaged, or incorrect, please contact us with photos. We will resolve the issue by offering a replacement or a refund.
Please note that in such cases, returning the item is not necessary and customers may be asked to keep or dispose of the product.
For returns due to personal reasons (for example: item not liked, no longer needed, or ordered by mistake), customers are responsible for all return shipping costs.
Damages and Issues
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately with photos so we can resolve the issue.
Non-Returnable Items
Certain items cannot be returned, such as:
- Perishable goods
- Personal care products
- Custom or personalized items
- Hazardous materials
European Union 14-Day Cancellation Right
If your order is delivered within the European Union, you have the right to cancel your order within 14 days without giving a reason.
Refunds
Once your request is approved, refunds will be processed to your original payment method within 5–10 business days.
If you have any questions, please contact us at:
meowtool67@gmail.com